Data Protection

Last updated: March 01, 2022

1. Introduction

1.1 This is the Privacy Policy of Mizu Collection Limited (Company Number 13113759) whose registered office is at [company address].

1.2 This Privacy Policy sets out how Mizu Collection Limited (‘we’, ‘us’ or ‘our’) collect and process your personal information when you access and use our site https://mizu-collection.com (‘our site’). This Privacy Notice also provides certain information that is legally required and lists your rights in relation to your personal data.

1.3 We take our data protection responsibilities very seriously and we comply with all applicable Data Protection Legislation in force from time to time. For the purposes of this Privacy Policy, ‘Data Protection Legislation’ means: (i) the Data Protection Act 2018 and all related regulations in force from time to time; and (ii) the EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (‘GDPR’) and any laws in England giving effect to its provisions.

1.4 This Privacy Policy relates to personal information identifying you. We refer to this information throughout this Privacy Notice as ‘personal data’. This Privacy Policy is not intended for children and we do not knowingly collect personal data relating to children.

2. The personal data we collection on you and how we will use it

2.1. When you register for an account with us, place an order with us or send us an enquiry, we will collect certain personal information from you, for example, your name, postal address, phone numbers, e-mail addresses and credit card numbers. We may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a customer, to process your order, to deliver products, to process payments, to update our records, to enable your use of interactive features of our service and to generally manage your account with us and if you have consented to provide your information by post, e-mail, mobile messaging, telephone communications and/or through any other electronic means including social network platforms about our products, events, promotions and services. We may also use this information to tailor how our website appears to you and to tailor the contents of our communications with you, so as to make the website and those communications more relevant to you.

2.2. We may also at times ask you for other information, for example product preferences, age and any special dates (such as birthday and anniversary) which will be used to enhance our service to you. Providing us with this sort of information is entirely voluntary, however we may not be able to process your order if you do not provide us with all the requested information.

2.3. We may collect statistical information about site traffic, sales and other usage related information that we may pass on to selected third parties. These statistics do not include any information that can identify you personally.

2.4. We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to analyse, profile and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers.

2.5. Your data will be held on a secure server behind a firewall by our store host Shopify Inc. (Host) in the United States on behalf of Mizu Collection Limited who will act as Data Controller for the purposes of the Act. By providing us with information you consent that your data will be transferred to our hosts secure servers in the United States. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Policy and/or any complaints please contact us info@mizu-collection.com

3. Data retention and Deletion

3.1. We shall only keep your information as long as you remain an active customer and or as otherwise required by law. If you wish to request the deletion of your personal details, or wish to change your preferences at any time please contact us at info@mizu-collection.com

4. Cookies and how we use them

4.1 Personal data gathered using cookies – please see ourCookie Policy section.

5. Withdrawing your consent

5.1 In the event that we rely on your consent, you may at any time withdraw the consent you give to our processing your personal data by contacting us at info@mizu-collection.com

5.2 If you want to stop receiving future marketing messages and materials at any time, you can do so alternatively by clicking the 'unsubscribe' link which is included in all of our email marketing messages.

6. Amending your personal details

6. 1 You can amend or update your information by logging into My Account on the site and amending your details as appropriate. Please contact us at info@mizu-collection.com for assistance.

7. Changes to this privacy policy

7.1 We may update this Privacy Policy from time to time. The amended Privacy Policy will be posted on the site. Please check this page regularly for changes to this Privacy Policy. If you continue to use our site or if you submit information to us following such changes, you will be deemed to have read and agreed to them.

Information about our use of cookies

This website https://mizu-collection.com (‘our site’) is operated by Mizu Collection Limited (‘we’, ‘us’, ‘our’).

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

This policy explains the way in which cookies are used on our site. Please ensure you have read and understood this policy before continuing to use our site. By continuing to browse our site, you are agreeing to our use of cookies. If you have any questions about our use of cookies, you can contact us at info@mizu-collection.com.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. They are widely used in order to make websites work, and to work more efficiently, as well as to provide information to the owners of the website (and any third parties they work with) and to manage elements of their business. Without certain cookies, some areas and functionalities of a website will not work (e.g. user logins or shopping baskets).

If you would like to find out more about cookies please visit http://www.allaboutcookies.org/, which explains how cookies work and how you can manage their use.

We use the following cookies:

Essential cookies - These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart or make use of e-billing services.

Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies - These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies - These cookies record your visit to our site, the pages you have visited and the links you have followed. This information is used by websites to make advertising displayed on it more relevant to your interests.

Google Analytics - For more information please refer to Google Analytics cookies, and here for an overview of privacy at Google.

Name Function
Location Used in connection with IP detection
Newsletter Used in connection with newsletter popup
Google Analytics (_ga, _gid) We use Google Analytics to help measure how users interact with our websites.
Hotjar We use hotjar to help measure how users interact with our websites.

Managing your cookie preferences

In most cases we will need your consent in order to use cookies on this website, other than for use of essential cookies. Where we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies via the pop-up on our website. You can manage your cookie preferences at any time below

Except for essential cookies, all cookies will expire after 30 days.

Blocking/deleting coookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can also delete cookies by selecting the appropriate option in your browser settings.

If you use different computers/mobile devices in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you would like to disable "third party" cookies you can turn them off by going to the third party's website and getting them to generate a one time "no thanks" cookie that will stop any further cookies being written to your machine.

To opt out of being tracked by Google Analytics on all websites please visit: Google Analytics across all websites visit.

Other Websites

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Social Buttons - If you take the opportunity to share content from our site through our social buttons (e.g. Facebook, Twitter etc.), you should be aware that these sites are likely to collect information about what you are doing. We have no control over this. We suggest that you check the privacy policies (if any) of such third party websites for more information about their use of your information and/or how to opt out or delete such information.

External Web Services - We cannot prevent external web services (e.g. YouTube, Instagram etc.) from collecting information and data on your use of such content. Even if you are not logged in they may still gather anonymous information about your use of content on our site. We suggest you check their privacy policy for further information about their use of your information and/or how to opt out or delete such information.